Manufactured Products: Unless otherwise stated in writing, products manufactured by PROJECT DIRECT are guaranteed against defects and workmanship for the Original Owner for a period of one (1) year from the date of purchase. Any defects will be repaired or replaced at our option and free of charge if returned to our repair facility.
Non-Manufactured Products: Products supplied by, but not manufactured by PROJECT DIRECT, such as vinyl, fabric, etc., shall be warrantied by the original manufacturer. PROJECT DIRECT accepts no responsibility whatsoever for Customer’s Own Materials (COM).
Disclaimers: This warranty does not cover normal wear and tear and does not cover damages due to or resulting from misuse, abuse, neglect, accident, or consequential damages. Charges for unauthorized repairs or alterations without the written approval by the factory become the responsibility of the customer. If a defect is noted, it must be reported to the factory no later than 48 hours after shipment is received.
Altered Product: Any alterations of PROJECT DIRECT supplied product without the consent of PROJECT DIRECT in writing may void all warranties.
RPG (Returned Product Goods) must be sent to our appropriate repair facility. Address to be provided at time of shipment dependent where goods were produced, and location of project.